Factors Causing to Organizational Engagement: A Case Study of Office of the Teacher Civil Service and Educational Personnel Commission

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Sarayut Matup
Suchada Nanthachai


    This article aimed to explore the factors that contribute to the engagement of personnel in the organization. Therefore, the job characteristics factor, factors of work experience and organizational engagement of personnel in OTEPC were studied. The study found that the job characteristics consisted of job challenges, participation in management and work progress. The personnel of OTEPC saw challenges of important tasks first and foremost. In terms of work experience factors, this included the attitude towards colleagues and the organization and the expectations fulfilled by the organization. Attitude towards colleagues and the organization was also a priority. For organizational engagement of personnel consisted of confidence in accepting the goals and values of the organization and desire to remain a member of the organization. Confidence in accepting the goals and values of the organization was the first priority. Moreover, it was found that the longer people work, the greater they had a higher sense of engagement with the organization to a greater extent and never thought about quitting or leaving the organization. The relationship between job characteristic factors, work experience factors and organizational engagement of personnel was found to be statistically significant at the level of .01 in the overall moderate to high level of positive correlation. Recommendation to the director of OTEPC that Human resource management strategy should be developed together with inspiring and providing morale to maintain valuable human resources. This will be a guideline to encourage personnel to be more engaged in the organization and thus reduce the number of resignations, transfer personnel relocation


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Matup, S., & Nanthachai, S. (2023). Factors Causing to Organizational Engagement: A Case Study of Office of the Teacher Civil Service and Educational Personnel Commission . National Interest, 3(12), 11–26. Retrieved from https://sc01.tci-thaijo.org/index.php/NIT/article/view/240541
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